Syncing Timesheets to Payroll (employment hero)
Overview
💻 Payroll > Timesheets
- Select the pay period dates
- Click Get Staff Timesheets or OWNA (to import timesheets from OWNA)
- Scroll to the bottom of the page
- Select Employment Hero Payroll (formerly Keypay) from the export dropdown
- Click Export Timesheets
Troubleshooting
Error message: "An error has occurred"
- Make sure all staff in the pay period have pay conditions fully set up in the payroll module.
Error message: none (timesheets just not exporting for some staff)
- Check that "Don't Use Timesheets" isn't ticked in the employment details of their erly profile.
Error message: "Break start time is outside the bounds of the timesheet line."
- Ensure the start time of each break is not before the staff clocked in
- Check that the break times are using 24-hour time (e.g. 13:00 instead of 01:00)