Syncing Timesheets to Payroll (employment hero)

Overview

💻 Payroll > Timesheets

  1. Select the pay period dates
  2. Click Get Staff Timesheets or OWNA (to import timesheets from OWNA)
  3. Scroll to the bottom of the page
  4. Select Employment Hero Payroll (formerly Keypay) from the export dropdown
  5. Click Export Timesheets

Troubleshooting

Error message: "An error has occurred"

  • Make sure all staff in the pay period have pay conditions fully set up in the payroll module.

Error message: none (timesheets just not exporting for some staff)

  • Check that "Don't Use Timesheets" isn't ticked in the employment details of their erly profile.

Error message: "Break start time is outside the bounds of the timesheet line."

  • Ensure the start time of each break is not before the staff clocked in
  • Check that the break times are using 24-hour time (e.g. 13:00 instead of 01:00)

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