Change and Reset Passwords

📱 Via the App

From the login page - you can press the forgotten password option and enter your email address or phone number to receive a new password via email.

After logging in - you can change/update your password from the settings menu ⚙️ and then press Reset Password.

đź’» Via the Web Portal (Admin Only)

đź’ˇ If you don't have Admin permission, you can ask an Admin within your organisation to assist you

Automatic (sends an email to the user)

  1. Go to: Staff/HR > Manage Staff
  2. Click on a name to edit their staff profile
  3. Go to the Profile Menu (3 dots "..." in the top right corner)
  4. Click the Send Invite »

Manual (does not send an email)

  1. Go to: Staff/HR > Manage Staff
  2. Click on a name to edit their staff profile
  3. Go to the Profile Menu (3 dots "..." in the top right corner)
  4. Enter a new password
  5. Click Reset Password

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